Here is a question I love to answer. Does servant leadership deliver SUPERIOR financial performance results? The answer: Unequivocally YES. The reason I love this question is that I meet skeptic after skeptic that cannot follow this logic. It is not plausible that you could serve the people you lead AND deliver superior financial performance. This is a deep-rooted objection that is embedded in much of our t ...

"It is easy to play any musical instrument:  all you have to do is touch the right key at the right time and the instrument will play itself." - Composer, J.S. Bach One day I was in a Popeyes restaurant observing a busy lunch hour in a high volume restaurant. Despite the flood of urgent, hungry guests, the crew in this restaurant was getting the food out, on time and with a smile. It was like watching an or ...