Stay Put. Add Value.

Stay Put. Add Value.

It’s January, and everyone is working on our New Year’s resolutions. We’re goal setting. We’re working out. We’re dieting. We’re planning new projects. We’re organizing our calenda ...

The Purpose of Leadership 2013

The Purpose of Leadership 2013

Dear blog readers, I want to take this opportunity to thank you for following my blog The Purpose of Leadership in 2013.  I am grateful for your insights and comments -- you are en ...

O Tidings of Comfort and Joy

O Tidings of Comfort and Joy

In America it is the season of Christmas. The familiar holiday carols are playing on the radio. The Christmas trees are decorated. The malls are full of shoppers hunting for gifts. ...

Creating a Great Workplace

Creating a Great Workplace

A Popeyes employee sent me an email recently. He said he had been working on a school project with his daughter on the Maslow theory of human needs. He wondered if I had considered ...

Choose Gratefulness

Choose Gratefulness

Over 30 years ago, a friend told me a story. I’ve never found a source. A rabbi asked his congregation to go to the “worry tree” and place every difficulty and worry they had on th ...

Be an Odd & Extraordinary Leader

Be an Odd & Extraordinary Leader

This weekend I had the honor of teaching leadership at The Gloucester Institute Emerging Leaders Program entitled “A Brand Called You.” This program assembles approximately 30 high ...

Rest. Period.

Rest. Period.

Servant leadership is so important, so aspirational, so ambitious, we must take time to rest. This week the purpose of my blog is simply to remind you that great leaders rest. Be i ...

Leaders Beware

Friday morning I was mentoring four young female leaders. They had asked me to spend an hour with them sharing my experiences and responding to some of the questions that were facing them as leaders. I view this as an honor and a responsibility to mentor the next generation of leaders, and I always learn something from the conversation. This particular morning there was a theme that I think is a struggle fo ...

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Lead Like It Matters, Today

Have you given any thought to whether your leadership will matter today? Saturday, I sat on the 50 yard line and watched my nephew play football for his college team. In addition, to enjoying a good game and feeling very proud of my nephew, I found watching the coaching staff as interesting as the game. In sports, the coaches lead like it matters, because their leadership literally determines the outcome of ...

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Leaders Own their Destiny

The best leaders own their destiny. They make a conscious personal choice to rise above any circumstances they face. They own whatever it takes to achieve the desired outcome. They wait for no one. They blame no one. They are not victims, ever. No industry teaches this lesson better than restaurant franchising. In franchising, the franchisor is accountable for building a brand and operating system that prov ...

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Assumptions of the Leader

I challenge you this week to examine the assumptions you make about the people that you lead. I believe that if you assume great things about the people you lead, you will get great things. If you assume the worst, expect to get it. At Popeyes, we run quick service restaurants with 15-30 people working in each restaurant. As I tour these restaurants, I meet some amazing leaders. Leaders that create warm, fa ...

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Leader as Student

Last week, I shared with you the traits of the leader as teacher. This week we’ll examine the leader as a student … When our daughters left to go to college, my husband would write them a letter to guide their journey as a student. As I look back at these letters, I find they are filled with useful advice, well beyond the college years. Leaders, take note: Show up for class. At school, 90% of your success i ...

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Leaders are Teachers

Today I share with you a blog post from Kevin Eikenberry titled Seven Lessons Leaders Can Learn from Great Teachers. I've always believed that the best leaders are great teachers. Leaders who explain, demonstrate, gently correct and inspire performance in those entrusted to their care. The teaching leader is no ordinary leader - their love of the student makes them remembered and remarkable. As our kids hea ...

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Labor Day Leadership Lessons

Tens of thousands of marchers converged on Washington, D.C. five days ago to commemorate the 50th anniversary of the Reverend Martin Luther King Jr.'s "I have a dream" speech. The celebration of King’s life reminds me of the important things he said about the work of a leader. So today, Labor Day in the United States, I reflect on these words. All labor that uplifts humanity has dignity and importance and s ...

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Leaders: Stop. Look. Celebrate!

Last week our leadership team toured six new restaurants in Indianapolis. The highlight of the trip was the opportunity to recognize the outstanding contributions of our restaurant team members. We thanked Sherrie for packing orders fast and always smiling for her guests. We admired Jesse for his sense of urgency and his pride in keeping the dining room sparkling. We appreciated Titiana for working with ent ...

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Bad Boss Reality

Last week I had the opportunity to write as a featured blogger for Robert K. Greenleaf's Center for Servant Leadership. Below is the article I shared. To read the original posting, visit the Center for Servant Leadership at https://www.greenleaf.org/blog/. We are living in a bad boss reality. Are you doing anything to change it? In November, 2012, Inc. magazine featured these statistics in a website article ...

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Leaders: You Will Have Critics

On Friday afternoon, I taught a workshop on the Purpose of Leadership at the national convention of the business fraternity, Alpha Kappa Psi. The audience was primarily college campus leaders of the fraternity’s chapters. Time with student leaders is my favorite kind of opportunity – to speak with young people about the challenges and opportunities of leadership, and to help them find their path. During the ...

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